Caring Point Home Health – Terms & Conditions

Effective Date: August 8, 2025

These Terms & Conditions (“Terms”) govern your use of the services provided by Caring Point Home Health (“we,” “our,” or “us”), including our website, SMS/text messaging service, and other communication tools. By using our services, you agree to these Terms.

1. Services Provided

Caring Point Home Health provides skilled nursing, therapy, and home health aide services to patients in their homes. Our communications, including SMS/text messages, are intended to support patient care, provide scheduling updates, send billing reminders, and share health-related information.

2. SMS/Text Messaging Terms

By providing your mobile phone number and opting into our SMS service, you consent to receive text messages from Caring Point Home Health.

  • Message Types: Appointment reminders, care-team updates, health and medication reminders, billing notifications, and intake instructions.

  • Message Frequency: Varies based on your care plan and interactions with our staff.

  • Opt-Out: You may reply STOP at any time to stop receiving SMS messages.

  • Help: Reply HELP for assistance.

  • Rates: Message and data rates may apply depending on your carrier.

  • No Third-Party Sharing: SMS consent and mobile numbers are never shared with third parties for marketing purposes.

SMS Terms of Service (Required Carrier Language):
By opting into SMS from a web form, patient intake form, or other method, you agree to receive SMS messages from Caring Point Home Health. This includes messages related to appointment reminders, care coordination, and billing notices. Message frequency varies. Message and data rates may apply. See our Privacy Policy at https://www.caringpointhhc.com/privacy-policy. Text HELP for help. Reply STOP to opt out.

3. Website Use

  • All content on our website is provided for informational purposes and does not replace professional medical advice.

  • You may not use our website for unlawful purposes or in ways that could damage or impair our operations.

4. Patient Responsibilities

Patients are responsible for:

  • Providing accurate contact information.

  • Notifying us of any changes to their phone number, email, or address.

  • Following care instructions provided by our healthcare professionals.

5. Limitation of Liability

While we take precautions to ensure secure communication, we are not responsible for delays, delivery failures, or errors in SMS transmission caused by your mobile carrier or other factors outside our control.

6. Changes to These Terms

We may update these Terms at any time. The most recent version will be posted on our website with the effective date. Continued use of our services after updates indicates your acceptance of the revised Terms.

7. Contact Us

If you have any questions about these Terms, please contact us:

Caring Point Home Health
337 Oaks Trail, Suite 201
Garland, TX 75043
Phone: (972) 278-6855
Email: info@caringpointhhc.com